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Knowledge base
Ordering on our website
FAQ's
2
Shipping FAQ
About my order FAQ
Your order
7
My address is wrong
Is my payment received?
I forgot the order number in the bank transfer for my order
No message or reply from us?
Where can I find my tracking code?
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Payment questions
11
I forgot the order number in my bank transfer
Money Transfer Services
Do you accept cryptocurrency?
Do you accept PayPal payments?
Do you accept Credit Cards?
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Shipping & delivery
9
I have not received my order
Why do we require a phone number in the order information?
Will my order be shipped discreetly?
Are the products legal in your country?
What is the price and the duration of shipping?
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Legal
4
Why do you require a phone number in the order information ?
How old do I have to be to place an order?
Are your products legal in my country?
Do you sell fresh or dried mushrooms?
Customer Support
11
Review Discount Code Not Active
I want to write a review
Discount packs
Visit shop / Pick up order
Countries we do not ship to
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How to grow - Instructions & troubleshooting
Mushroom Cultivation
11
Grow Kit Instructions
When do you pick the mushrooms?
Some of the mushrooms stay small and turn black and shriveled
How to dry mushrooms?
What is the recommended dose for mushrooms?
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Instructions for products
2
Magic Mushroom grow kit instructions
Myceliumbox sizes
Troubleshooting
6
Why do mushrooms grow on the sides of the substrate?
No grow after 2 weeks. What to do?
Cold shock
Instructions in different languages
The grow kit is contaminated. What to do?
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Product Details
1
Myceliumbox sizes
Contamination
3
Grey contamination (cobweb)
White or green contamination (Trichoderma Tarzianum)
Fluffyness on substrate
Hawaiian Copelandia Panaeolus Cyanescens
Troubleshooting
7
Copelandia: harvest and how do i start the second flush?
Green spots on my Copelandia
Hawaiian Copelandia looks on arrival
White mycelium is forming on the top (is it mould?)
Black spots on top of the mushrooms
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Instructions Hawaii Copelandia
1
Advanced instructions for improved yield Copelandia